Guidelines on Processing Information Technology Project Proposals for New System Development, System Revamp and Major System Enhancement

The guidelines on processing IT project requests, the system owner list and the return form could be found in this section.

Local Quality Policy

This policy aligns with Council’s Quality Policy , which aims at building up a quality culture and working environment enabling ITO’s colleagues and users to maximize their productivity and contributions.

Service Standard 

Tasks and Standards on different aspects / services we provided could be found in this documents.  

Staff Handbook on

IT Services

This handbook serves as a quick reference guide in using various valuable computing and network services provided by ITO.

Kaspersky Endpoint Protection

Virtual Private Network (VPN)

Microsoft Campus Agreement (MCA)

Microsoft Products & Services Agreement (MPSA)

SPSS Site Licensing Programme