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ITO - Policies and Guidelines
Guidelines on Processing Information Technology Project Proposals for New System Development, System Revamp and Major System Enhancement
The guidelines on processing IT project requests, the system owner list and the return form could be found in this section.
Local Quality Policy
This policy aligns with Council’s Quality Policy , which aims at building up a quality culture and working environment enabling ITO’s colleagues and users to maximize their productivity and contributions.
Service Standard
Tasks and Standards on different aspects / services we provided could be found in this documents.
Staff Handbook on
IT Services
This handbook serves as a quick reference guide in using various valuable computing and network services provided by ITO.
Kaspersky Endpoint Protection
Virtual Private Network (VPN)
Microsoft Campus Agreement (MCA)
Microsoft Products & Services Agreement (MPSA)
SPSS Site Licensing Programme